Privacy Policy

Last Updated: July 2026

1. Introduction

Marka Communications ("Marka Communications", "Marka", "we", "us", or "our") respects your privacy and is committed to protecting the personal data entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, contact us, submit an enquiry or lead form, interact with our advertisements or social media pages, apply for opportunities with us, or use our products and services. We process personal data in accordance with applicable laws and regulations in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data ("UAE PDPL"), where applicable. This Privacy Policy applies to Marka Communications' websites, digital platforms, advertising campaigns, applications, products, software solutions, and services.

2. Information We Collect

  • Contact Information
    • Full name
    • Email address
    • Telephone or mobile number
    • Company name
    • Job title or designation
    • Country or location
    • Postal or business address
  • Business and Enquiry Information
    • Information about your company or organisation
    • Products or services you are interested in
    • Project requirements and business needs
    • Information submitted through enquiry, quotation, consultation, or contact forms
    • Communications and correspondence with Marka Communications
  • Advertising and Lead Information
    • Name
    • Email address
    • Phone number
    • Company or business information
    • Service interests
    • Information submitted in response to lead-form questions
  • Recruitment Information
    • CV or résumé
    • Employment history
    • Educational information
    • Contact information
    • Professional qualifications
    • Portfolio or work samples
    • Other information voluntarily provided as part of an application
  • Technical and Usage Information
    • IP address
    • Browser type and version
    • Device type and identifiers
    • Operating system
    • Approximate location derived from technical information
    • Website pages visited
    • Date and time of visits
    • Referring website or source
    • Interaction and browsing information
    • Cookie and similar technology identifiers
  • Information From Third Parties
    • Advertising platforms, analytics providers, social media platforms, business partners, public directories, and other publicly available sources

3. How We Collect Personal Data

  • Directly from you when you contact us, complete a form, request a quotation or consultation, subscribe to communications, or use our services
  • Through our website and digital platforms
  • Through Facebook, Instagram and other social media or advertising platforms
  • Through online lead-generation campaigns
  • Through cookies, pixels and similar technologies
  • During business communications and meetings
  • Through recruitment applications
  • From service providers, business partners, or publicly available sources, where legally permitted

4. How We Use Your Personal Data

  • Responding to enquiries and requests
  • Contacting prospective and existing clients
  • Providing requested information, quotations, proposals, or consultations
  • Providing and managing our software, advertising, marketing, technology, and related services
  • Managing our relationship with clients and business partners
  • Processing and following up on leads generated through our website, Facebook, Instagram, Meta, or other advertising platforms
  • Communicating with you by email, telephone, messaging services, or other appropriate channels
  • Personalising and improving our website, products, and services
  • Understanding website and campaign performance
  • Measuring advertising effectiveness and conversions
  • Conducting analytics and market research
  • Managing marketing and advertising campaigns
  • Sending promotional or marketing communications where permitted by law and, where required, with your consent
  • Processing employment applications and managing recruitment
  • Maintaining the security of our website, systems, and services
  • Detecting and preventing fraud, misuse, security incidents, and unlawful activity
  • Maintaining business and administrative records
  • Establishing, exercising, or defending legal claims
  • Complying with applicable legal and regulatory requirements

5. Legal Grounds for Processing

  • Where the UAE PDPL applies, we process personal data based on your consent or where processing is otherwise permitted without consent under applicable law.
  • Depending on the circumstances, this may include processing that is necessary to:
    • Enter into or perform a contract with you or take steps at your request in connection with a contract
    • Comply with applicable legal obligations
    • Protect public interests or comply with judicial or security procedures, where legally applicable
    • Establish or defend legal claims
    • Protect the interests of the data subject in circumstances recognised by applicable law
    • For employment-related purposes as permitted by applicable legislation
    • Other circumstances in which applicable UAE law permits processing without consent
  • Where processing is based on consent, you may withdraw your consent subject to applicable law.

6. Facebook, Instagram and Other Advertising Platforms

Marka Communications may advertise its services through third-party platforms, including Facebook and Instagram. When you interact with one of our advertisements or submit information through an advertising platform's lead-generation form, the platform may process your information under its own privacy policy and terms. Marka Communications may subsequently receive the information you submit and process it in accordance with this Privacy Policy.

  • We may use the information received through advertising campaigns to:
    • Respond to your enquiry
    • Contact you regarding the service or solution in which you expressed interest
    • Provide quotations or further information
    • Manage prospective customer relationships
    • Measure campaign effectiveness
    • Improve our advertising and marketing activities
  • Submitting a lead form does not require you to purchase any product or service from Marka Communications.
  • Where required by applicable law, we will obtain appropriate consent before using your information for separate direct-marketing purposes.

7. Cookies, Pixels and Similar Technologies

  • Our website may use cookies, pixels, tags and similar technologies to operate the website, understand how visitors interact with it, improve performance, and measure advertising campaigns.
  • These technologies may include tools provided by third-party analytics and advertising providers.
  • Depending on our website configuration, these technologies may collect information such as your device information, browser information, IP address, pages visited, interactions with the website, referral source, and advertising-related identifiers.
  • Where required by applicable law, non-essential cookies or similar technologies will be used subject to appropriate consent.
  • You can manage cookies through your browser settings and, where available, through the cookie preferences provided on our website. Disabling certain cookies may affect some website functionality.

8. Marketing Communications

  • Where permitted by applicable law, we may use your contact information to communicate with you about services, solutions, offers, or other information that may be relevant to you.
  • Where consent is required, we will send such communications only after obtaining the necessary consent.
  • You may withdraw your consent or request that we stop sending direct-marketing communications at any time by using an unsubscribe mechanism provided in the communication, where available, or by contacting us at info@themarkacommunications.com.
  • Withdrawal from marketing communications will not prevent us from sending necessary service, transactional, administrative, or legally required communications.

9. Sharing of Personal Data

  • We do not sell personal data.
  • Where necessary for the purposes described in this Privacy Policy, we may disclose personal data to:
    • Service providers and contractors supporting our operations
    • Website hosting and cloud-service providers
    • IT, software, CRM, and technical-support providers
    • Advertising, marketing, and analytics providers
    • Social media and digital advertising platforms
    • Professional advisers, including legal, accounting, and auditing professionals
    • Affiliates or related entities, where applicable
    • Business partners where necessary to provide a requested service
    • Government, regulatory, judicial, law-enforcement, or other competent authorities where required or permitted by law
    • Parties involved in a merger, acquisition, restructuring, financing, sale, or transfer of all or part of our business, subject to appropriate confidentiality and legal requirements
  • We require service providers processing personal data on our behalf to handle such information appropriately and in accordance with applicable contractual and legal requirements.

10. International Data Transfers

  • Some of our service providers, technology providers, cloud platforms, analytics providers, or advertising partners may process or store information outside the United Arab Emirates.
  • Where personal data is transferred outside the UAE, Marka Communications will take appropriate steps to ensure that such transfers comply with applicable UAE data-protection requirements, including transferring to jurisdictions providing an adequate level of protection or implementing appropriate contractual or other legally recognised safeguards.

11. Data Retention

  • We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, manage business relationships, comply with legal and regulatory requirements, resolve disputes, and establish or defend legal claims.
  • Retention periods may vary depending on the nature of the information, the purpose of processing, contractual requirements, and applicable law.
  • When personal data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it in accordance with applicable requirements.

12. Your Data Protection Rights

  • Subject to the UAE PDPL and other applicable laws, you may have rights concerning your personal data, including the right to:
    • Obtain information about personal data being processed about you
    • Request access to relevant information concerning the processing of your personal data
    • Request correction or updating of inaccurate personal data
    • Request deletion of personal data in circumstances provided by law
    • Request restriction or cessation of certain processing
    • Object to or stop processing for direct-marketing purposes
    • Withdraw consent where processing is based on consent
    • Request transfer of your personal data where the right to data portability applies
    • Obtain information concerning certain automated processing and profiling, where applicable
    • Raise concerns or complaints regarding the processing of your personal data with the appropriate authority
  • Certain rights may be subject to exceptions and limitations under applicable law. To exercise a privacy right, please contact: info@themarkacommunications.com. We may need to verify your identity before processing certain requests.

13. Automated Processing and Profiling

We may use advertising and analytics technologies that help us understand audiences, measure campaign performance, or improve marketing activities. Where any processing constitutes automated decision-making or profiling regulated under applicable law, we will comply with the relevant legal requirements and provide applicable rights and information to data subjects. We do not intend to make decisions producing legal or similarly significant effects on individuals solely through automated processing unless permitted under applicable law and appropriate safeguards are implemented.

14. Data Security

  • Marka Communications implements reasonable and appropriate technical and organisational measures designed to protect personal data against unauthorised or unlawful access, accidental loss or destruction, unauthorised disclosure, alteration or misuse, and cybersecurity threats.
  • Our security measures may include access controls, authentication procedures, technical safeguards, security monitoring, and internal data-management procedures as appropriate to the nature of the information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

15. Personal Data Breaches

  • If a personal data breach occurs, Marka Communications will assess the incident and take appropriate steps to contain and address it.
  • Where notification is required under applicable UAE law, we will notify the relevant regulatory authority and/or affected individuals in accordance with applicable legal requirements.

16. Third-Party Websites and Services

  • Our website or communications may contain links to third-party websites, social media platforms, applications, or services. Those third parties operate independently and may have their own privacy policies and data-processing practices. Marka Communications is not responsible for the privacy practices of third-party websites or services that we do not control.
  • We encourage users to review the privacy information provided by those third parties before submitting personal data to them.

17. Children's Privacy

  • Our business services and website are not intended to collect personal data from children.
  • We do not knowingly seek to collect children's personal data through our general business, advertising, or lead-generation activities. If we become aware that such information has been collected inappropriately, we will take reasonable steps to address it in accordance with applicable law.

18. Changes to This Privacy Policy

  • We may amend this Privacy Policy from time to time to reflect changes to our business, services, technologies, legal requirements, or data-processing practices. The latest version will be published on our website with the revised "Last Updated" date.
  • Where required by applicable law, we will provide additional notice or obtain consent for material changes affecting how personal data is processed.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data-protection rights, or have concerns regarding how your personal data is handled, please contact:

Marka Communications
P.O. Box: 43171
Abu Dhabi, United Arab Emirates
Email: info@themarkacommunications.com
Mobile: +971 50 826 3409

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